Romaniuk, 8403 Davies Rd NW, Edmonton, Alberta, Canada
Job Description
We are looking for a highly organized and detail-oriented Office Administrator to manage and coordinate many aspects of our service department.
Responsibilities:
- Monitor service requests for customers and ordering parts that are required
- Processing warranty claims with suppliers
- Communicate with customers to schedule return appointments and provide updates on service status
- Maintain accurate records of service requests, work orders and customer interactions
- Collaborate with other departments to ensure smooth service delivery
- Attend to customer service requests via email and over the phone
- Special projects and reports as required.
Education/Experience/Skills
The ideal candidate will have:
- A Secondary School Diploma
- A minimum of 2 to 3 years experienc...