Role Name: NYL_Service Experience - Customer & Field Experience_Siebel Solution lead_D1_US
Location: New York / Hybrid
JOB DESCRIPTION:
Siebel Solution Lead JD:
• Design, develop, customize, and implement Siebel CRM solutions based on business requirements.
• Perform Siebel application configuration, including workflows, business rules, UI customization, and integration with external systems.
• Conduct code reviews, testing, debugging, and troubleshooting of Siebel configurations and customizations.
• Manage and administer Siebel environments, including installation, upgrades, patches, and performance tuning.
• Collaborate with business users, analysts, and other IT team members to gather requirements and propose technical solutions.
• Provide technical support and guidance to end-users, resolving issues related to Siebel applications.
• Develop and maintain technical documentation, including system specifications, user guides, and ...