The Nurse Education Manager is an advanced role involving the management, assessment, planning, coordination, implementation and evaluation of clinical and educational activities, including orientation, staff development and competency assessments.

Patient Experience

Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience

Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors.

Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care.

Validates staff competency in PHR and provides consistent meaningful feedback with more focused feedback as needed.

Communicates quantitative and qualitative information regarding the patient experience to the staff and the...