Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Consultant to work remotely from Greece, supporting customers in the home appliances sector. This role offers an exciting opportunity to provide expert assistance to Norwegian-speaking customers, ensuring they receive exceptional service and support for their home appliance needs.

Key Responsibilities

• Deliver high-quality customer support to Norwegian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding home appliance products, troubleshooting, and maintenance.
• Resolve customer issues efficiently while maintaining a positive customer experience.
• Accurately document customer interactions for quality assurance and follow-up purposes.
• Collaborate with technical and logistics teams to resolve product-related concerns.
• Stay updated with product information and company policies related to home appliances.