Job Title:

Non-Voice Sales Representative (Chat & Messaging)

Job Description:

We are looking for a Non-Voice Sales Representative who will handle client communication via chat, email, and messaging platforms . The role focuses on responding to customer inquiries, recommending products/services, and converting leads into sales while maintaining excellent customer experience.

Key Responsibilities:

• Respond to customer inquiries through chat, email, and messaging apps in a timely and professional manner.
• Provide accurate product and service information to assist clients with their purchase decisions.
• Convert inquiries into sales by identifying customer needs and offering the right solutions.
• Handle order processing, quotations, and sales-related documentation .
• Perform upselling and cross-selling to maximize revenue op...