Customer Service Representative – Non-Voice

Cebu City | Onsite

Caldwell Communication



About Caldwell Communication

Caldwell Communication is actively hiring Customer Service Representatives in Cebu City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our offices are conveniently located and easily accessible, providing the stability and professional environment you need to grow your career in the BPO industry.



Job Description

We are hiring Non-Voice Customer Service Representatives to provide assistance via chat, email, and messaging platforms without phone interaction.



Responsibilities:



-Respond to customer inquiries via chat or email

-Provide accurate information on products, services, or accounts

-Resolve issues efficiently

-Log all interactions in the system