The Pre-Service Specialist will schedule and pre-register patients for their upcoming service at ***. This role includes scheduling the patient, updating the insurance information, performing medical necessity checks as appropriate, verifying the authorization was initiated by the physician s office, check-in and check-out, and contacting the patient to notify them of any possible patient financial responsibilities.
Required
High School Diploma or Equivalent
1-2 years customer service experience.
Proficient in typing.
Preferred
Bachelor s degree.
Healthcare Finance and/or Healthcare Insurance Knowledge.
Experience in a healthcare setting, especially patient scheduling and/or registration.
Coding Certification.
Certified Healthcare Associate Designation (NAHAM).