Job Description
A telecommunications client of Insight Global is looking to bring on a NOC Specialist to join their growing team. This individual will support a population of users consisting of customer service representatives, and corporate support associates with any and all hardware, software, or networking related issues. This is a 6 month contract to hire, that is expected to be 100% onsite. There will be some night coverage as well as weekend coverage, so this candidate needs to be willing and able to do so.

Core Responsibilities:
 Troubleshoot and resolve IT Issues reported via Helpdesk, chat, phone, Voicemail, and
email.
 Provide onsite and remote Software, Hardware, and networking support.
 Account Password resets, unlocks.
 VPN account management and troubleshooting.
 Call center software troubleshooting.
 Assist with new user onboarding and equipment deployment
 Utilize and maintain asset tracking system
 Format and re-image ne...