Intertec Softwares Pvt Ltd seeks a dedicated Technical Support Engineer in Dubai to provide 24x7 monitoring and Level 1 support in IT infrastructure. This role involves responding to incidents, utilizing monitoring tools like SolarWinds, and collaborating with technical teams.

The ideal candidate has an Engineering Degree/Diploma, a minimum of 3-5 years in monitoring, and strong customer communication skills. Familiarity with protocols and support tools is essential for success in this position.