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Working Hours: Weekday: 6:30am to 7pm. Saturday: 6:30am to 1:30pm. 44 hours per work week.

Job Scope: As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties at SingHealth Polyclinics. Responsibilities include, but are not limited to:

• Greet and register patients.
• Schedule patient appointments.
• Coordinate specialist consultation referrals.
• Handle payments and respond to patient enquiries in a courteous and professional manner.
• Manage patient concerns, ensuring timely resolution and escalation when necessary.
• Communicate effectively with patients to provide a high level of customer service.
• Be stationed at Health monitoring station based on ...