POSITION SCOPE:
To assist guests with Concierge services during the night including luggage assistance for arriving and departing guests, tracing lost luggage, amending flight details, limo & transfer bookings, advice on local tourist attractions, answer guest questions and resolve guest problems in a friendly and obliging manner. To provide night in-room dining service from 23:00 – 06:00 on a daily basis.

• Take requests for Shuttles (transportation for guests within the resort) and action them.
• Advise guests on the local area (tourism or business locations, sights or events)
• Greet and welcome guests and direct them to Reception where you are to introduce the guest by name to the Receptionist.
• Assist both arriving and departing guests with baggage handling.
• Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
• Accurate knowledge of hotel facilities and...