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Night of Show Customer Service Representative - Rogers Stadium

Company

Live Nation Canada, Inc.

Location

Toronto, Canada

Type

Part time

Job Summary:

Position Overview:

Live Nation is seeking a Night of Show Customer Service Representative for Rogers Stadium. The Customer Service Representative will be responsible for providing guest support on a daily basis. This is a seasonal, part time position, paid hourly from April – October 2026. The position will follow the event day hours and some additional business hours.

Job Functions:

  • Monitor and respond to incoming calls to the Rogers Stadium main business phone line
  • Provide information regarding products and services, permitted/prohibited items and other venue relevant information
  • Obtain details and manage the response to complaints/issues that arise pre/post show
  • Deal with lost and found inquiries, track inventory and answer inquiries
  • Monitor feedback survey through the daytime work hours
  • Liaise with the Guest Services team to manage issues and provide solutions as situations arise
  • ...

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