The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotel’s front desk. While performing audit duties, the Night Auditor also assists guests with check-ins and check-outs, processes reservations, and responds to guest inquiries, ensuring a high level of service throughout the overnight shift.
Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment.Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.Check the front desk log for problems, special requests, etc.Greets, registers, and assigns rooms to guests.Process guest registrations, including collecting payment.Prepare express checkout folios.Maintain room status inventory.Communicate all pertinent shift informat...