The Night Auditor is responsible for the overnight operation of Benny's Colville Inn, ensuring a smooth and secure guest experience while performing the nightly financial audit, reconciling all revenue transactions, and preparing the property for the next business day. This role is a trusted position requiring strong attention to detail, independent judgment, and the ability to deliver exceptional service to guests during late-night and early-morning hours
Serve as the sole on-site representative of the hotel from 11:00 PM to 7:30 AM, handling all guest needs with professionalism and urgency.
Process check-ins and check-outs, issue room keys, and assign rooms using the OpenHotel PMS.
Respond promptly to guest inquiries, requests, and complaints; resolve issues independently or esca...
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