-NEW- 12 Months Customer Service, Digital Ambassador (Foreign Bank)

Company

AMBITION GROUP SINGAPORE PTE. LTD.

Location

singapore, Singapore

Type

Full-time

            Job Responsibilities  Assist customers with inquiries related to banking products, services, and digital banking platforms. 
Provide guidance on self-service banking channels, including mobile banking applications, online banking platforms, and ATMs. 
Troubleshoot common digital banking issues and elevate complex cases to the appropriate teams when required. 
Deliver prompt, professional, and customer‑centric service to enhance customer satisfaction. 
Proactively engage customers to understand their banking needs and recommend suitable digital solutions. 
Educate customers on the features, benefits, and usage of digital banking services and cashless payment options. 
Support customers in setting up, registering, and onboarding to digital banking services. 
Promote the adoption of digital and self‑service channels to improve convenience and banking efficiency. 
Maintain up‑to‑date knowledge of bankin...
        

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-NEW- 12 Months Customer Service, Digital Ambassador (Foreign Bank)

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