Purpose

The Division of Neurosurgery seeks approval to recruit a Neurosurgery Patient Access and Clinical Operations Coordinator to support Ministry of Health–funded improvements in neurosurgical access, patient flow, and operational accountability. The role will strengthen the hospital’s capacity to deliver timely, coordinated, and measurable neurosurgical care for Ontarians by reducing administrative delays, improving referral closure rates, and ensuring efficient use of funded clinical resources.

Role Overview

The Coordinator will serve as the operational hub for neurosurgical patient access. Core responsibilities include coordinating referral intake, ensuring referral documentation is complete at point of receipt, tracking urgent and routine referrals through to disposition, supporting patient appointment pathways, liaising with internal hospital services, and escalating barriers to timely care.

The role will also support regional and urgent ne...