UPMC is looking for a NOC (Network Operations Center) Analyst Associate to join their team. This role will be Fully on-site (WFH technology available for short -term or emergency needs. Will only be accepting candidates within the PA area since this role will be ON-SITE.

The shift will be 7PM-7AM

Week 1 Thursday / Friday / Saturday

Week 2 Sunday / Thursday / Friday / Saturday

2 week period is 84 hours (4 hours OT)

Description

The NOC Analyst Associate supports a 24x7x365 Network Operations Center responsible for monitoring, maintaining, and restoring UPMC's enterprise data and voice networks. This role performs real-time surveillance of a large multi-vendor environment, ensuring network uptime, performance, and SLA compliance. Using a suite of enterprise monitoring tools, the analyst responds to alerts, troubleshoots issues across switches, routers, firewalls, and WAN circuits, and works toward rapid incident resolution.

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