Type Of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

Shift

Shifting Schedule

Role location

Hybrid (three days in-office, two days virtual)

About The Team

The Voice Engineering team is responsible for the design and implementation of FIS’ global leveraged Voice and Video network infrastructure for both corporate and production environments. The team consists of technology leaders who utilize multiple technologies and vendors. It requires motivated members who are ready to develop personally and professionally as FIS grows to meet the challenges presented by today’s global economies.

What Will You Be Doing

• Lead the technical implementation of CCaaS solutions, including configuration, integration, and testing, ensuring seamless integration with existing systems
• Monitor performance, provide ongoing support, and optimize CCaaS solutions...