Client: Our client is one of the largest professional certification associations in the finance industry.
- Responsibilities: Manage and maintain the NetSuite system, ensuring smooth and efficient operation
- Provide administrative support for the Finance platform, ensuring all integrated systems (BigCommerce, PDM, Kyriba, Adyen, Sovos, Concur, etc.) function properly and align with business needs
- Assist users with operational inquiries and troubleshoot issues related to the Finance platform
- Coordinate and prioritize developer requests from the FIN Ticket queue, including new workflows, scripts, and changes (NSDA tickets)
- Document and track changes, updates, and issues, ensuring comprehensive and accurate records are maintained
- Collaborate with Finance and IT teams to align platform functionality with business processes
- Develop and deliver user training and documentation to support understanding of system capabilities and best practices
- Conduct routi...