Ability Action Australia is currently experiencing significant growth and we are seeking an experienced individual to join our Concierge (Intake) Team. As part of our Concierge team, you'll provide on-the-ground support to both internal and external stakeholders, delivering a positive and proactive service from first contact through to service delivery, helping NDIS participants get more out of life today. #AAA

We have an opportunity for an experienced person to join our team located in Maroochydore. This role will see you working from the office. 

On a daily basis, you will:

• Allocate referrals efficiently to ensure NDIS participants receive timely and appropriate services.
• Collaborate with NDIS stakeholders to convert enquiries into referrals while delivering exceptional customer service.
• Provide clear guidance and tailored advice to participants about our services and the br...