We are seeking a skilled Application Support Engineer to manage and maintain the Electronic Foreign Exchange (e-FX) Booking System and Channel Trading Platform for Bank Treasury operations. The ideal candidate will provide end-to-end support, ensuring system availability, performance, and reliability for treasury operations, while also addressing critical issues in a fast-paced financial environment.

• System Support & Maintenance:
  • Provide L2/L3 support for the e-FX Booking System and Channel Trading Platform, ensuring high availability and smooth operations.
  • Monitor and troubleshoot real-time trading applications to address performance issues and system anomalies.
• Incident & Problem Management:
  • Perform root cause analysis for recurring incidents and implement long-term fixes.
  • Resolve time-sensitive issues related to trade execution, booking discrepancies, and...