MSB Contact Centre Advisor

Location:
Chester, GB, CH99 9FB

Brand: M&S Bank

Area of Interest: Call Centre

Closing Date: Hybrid Worker

Date: 18 May 2026

**Job description**

**About M&S Bank**

We’re proud to bring the trusted values of Marks & Spencer into banking by giving money more sparkle. As part of HSBC, M&S Bank offers a unique blend of retail heritage and financial expertise. We’re here to make banking feel more personal — and that starts with how we support our people.

**The Opportunity**

This is more than a customer service role — it’s a launchpad for your career. Whether you’re new to financial services or looking to grow, we’ll support your development every step of the way.

**What You’ll Do**

+ Be the first point of contact for customers via phone
+ Provide support, resolve queries, and guide customers through our digital banking services
+ Handle complaints wi...