Manage and process motor insurance claims expeditiously, professionally and equitably within turnaround time, subject to stipulated authority limit and company procedures.
Ensure reserves are updated in a timely and realistic manner.
Identify and manage any potential fraudulent claim effectively.
Handle phone and email enquiries and attend to walk-in customers/claimants.
Liaise with internal and external stakeholders, service providers and intermediaries.
Mentor administration assistants in their support role.
Review and streamline work processes to improve operational efficiency and cost-effectiveness.
Ensure all recovery claims are pursued and followed-up periodically to ensure resolution.
Conduct periodic active file review.Any other duty or assignment as and when instructed by the superior.
Requirements
Minimum Diploma with at least 1 year ...
★ Ready to Start Your European Career?
Take the next step and apply for this exciting opportunity