Xtend, Inc. is seeking a Mortgage Servicing Associate for our Mortgage Services team to support daily mortgage servicing operations for credit union clients. This role is responsible for processing mortgage payments, escrow transactions, investor reporting, and end-of-month balancing while ensuring accuracy, compliance, and excellent service.
What You’ll Do:
- Process daily mortgage payments and deposits.
- Handle escrow disbursements (taxes, insurance, PMI).
- Post payments and process sold loan activity.
- Complete month-end participation processing and balancing.
- Communicate with credit unions via Zendesk, email, and phone.
- Maintain accuracy, confidentiality, and compliance.
What You Bring:
- High school diploma or equivalent required.
- 1+ year mortgage servicing experience preferred.
- Self-motivated, organized, and capable of managing multiple tasks ...