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Mobile Cranes Technician (m/f/x) – France

Company

XCMG Europe GmbH

Location

Krefeld, Germany

Type

full_time

Your mission

  • Diagnose, maintain, repair, and troubleshoot mechanical, hydraulic, electrical, and electronic systems of mobile cranes
  • Conduct on-site operator and maintenance training for French-speaking clients
  • Manage after-sales, warranty, and spare parts cases efficiently, coordinating supply and delivery schedules, and liaising with suppliers
  • Serve as the technical point of contact for French-speaking clients, providing clear solutions and maintaining communication with customers, factory, and technical teams
  • Analyze field issues, document service reports, and maintain case databases using Excel or system tools
  • Collaborate with HQ and internal teams to provide technical support, resolve pending cases, and enhance client training programs

Your profile

  • Mechanical or engineering background, or equivalent practical experience
  • Minimum of 5 years of experience in crane after-sales support

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