Drive customer satisfaction as a Customer Care Expert with Mini Mall Storage Properties. Provide outstanding service by managing inbound calls and facilitating seamless sales processes.
As a key member of the customer service team, you will engage with customers across various platforms, including social media and live chat. Your ability to swiftly resolve issues and close sales will be crucial for achieving success. Availability for varied shifts is essential as you strive to meet daily sales objectives.
Key Responsibilities:
• Assist customers from initial contact to finalized sales
• Answer inquiries through phone, email, and chat
• Process payments and manage transactions
• Collaborate with field staff to address customer concerns
• Create positive customer experiences through effective communication
Requirements:
• Flexible availability for early to evening shifts
• Proven ability to meet sales targets in a fast-paced setting
• Proficient in Micros...