About OptiSigns

OptiSigns is the leading digital signage company in North America, with over 30,500 customers in 121 countries. Our cloud-based platform helps organizations manage screens and content across retail, hospitality, education, and corporate environments. We are a fast-growing, customer-obsessed team building simple, scalable, and reliable products.

The Role

This role is for someone who takes ownership of their customers and their craft. You will be a key contributor on the Customer Success team - handling complex technical cases, managing a portfolio of customer accounts, and collaborating closely with teammates to deliver great customer experiences. This is a hands-on role where you stay close to the customer, dig into hard problems, and turn what you learn into better outcomes for your customers and the product. You are not expected to have every answer from day one, but you are expected to take initiative, solve problems, and keep growing ...