Location
Redhill
Working Hours Mon to Fri - 9am to 6pm
Job Summary You will support merchant onboarding and daily operations to ensure smooth processes and accurate data management, contributing to efficient merchant activation and customer service.
Responsibilities - Support merchant onboarding by preparing documentation, setting up accounts, and delivering basic training
- Manage daily operational tasks and respond to basic merchant inquiries to maintain service quality
- Track and report activation status and onboarding progress to ensure timely completion
- Enter data accurately and update systems to maintain reliable records
- Follow standard operating procedures (SOPs) to ensure compliance and consistent processes
- Escalate issues or delays promptly to senior team members for resolution
Preferred competencies and qualifications