Description

At acac , we believe in living your best and that means working your best too! In this exciting role, you will oversee the daily operations of our Member Services department.

Oversee the day-to-day running of the Member Services department. Responsible for hiring, training, and supervising staff, ordering supplies, resolving customer complaints, and ensuring a high level of customer service.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Create and foster a team culture which is centered on achieving goals with high level of customer service
• Responsible for ensuring the hiring and training of team members
• Develop an adequate staffing plan and team schedule
• Monitor team member productivity, provide constructive feedback and coaching
• Maintain the logo shop inventory
• Book spa ap...