Member Services Manager

Dallas, TX

We are seeking a dynamic individual to become our new Member Services Manager at world-renowned Cooper Fitness Center. This role supports Cooper Fitness Center’s mission to improve the quality and quantity of members’ lives by integrating wellness programming with daily member experiences.

This position works collaboratively with the Wellness Program Director to deliver high-touch, personalized experiences that connect members to Cooper’s full suite of programs. The Member Services Manager coordinates member engagement initiatives, wellness challenges, and special events while supporting the onboarding and retention of new members.

This role bridges the gap between the Member Services and Wellness departments—focusing on relationships, communication, and consistent service excellence.

About Cooper Aerobics

Cooper Aerobics has been helping improve the quality and quantity of m...