Job Description
The Medical Receptionist serves as the first point of contact for patients within our eye clinic, ensuring a welcoming and efficient front-office experience in a healthcare setting. This role is responsible for managing administrative tasks, coordinating patient appointments, maintaining records, and supporting clinical staff to ensure smooth daily operations.
Greet and check in patients in a friendly and professional mannerAnswer incoming phone calls, respond to inquiries, and direct calls appropriatelySchedule, confirm, and manage patient appointmentsVerify patient insurance information and collect co-pays or paymentsMaintain accurate and up-to-date patient records in electronic health systems (EHR/EMR)Handle patient registration, forms, and documentationCoordinate with medical staff to ensure timely patient flowManage incoming and outgoing mail, faxes, and correspondenceMai...