Responsibilities

• Taking and making telephonic calls
• Responding to and sending emails related to the practice
• Managing patient appointments and admissions
• Respond appropriately to patient emergencies
• Maintain patient records and filing
• Liaising with the medical aids
• Managing other administrative matters that may arise in the practice

Skills and Attributes

• Excellent telephonic and in person communication skills
• Good mannerism
• Diligent
• Courteous and approachable
• Patient service orientated
• Good organisational skills
• Professional in appearance and conduct
• Ability to multitask
• Demonstrate emphaty
• Demostrate patience and understanding with patients