Job Summary

We are seeking part‑time Medical Receptionists to join our team at Attenborough Surgery. Due to increased call volume and new patient registrations, this role involves 95% phone work and a small amount of admin related to the calls taken.

Responsibilities

• Greeting and directing patients as they arrive for appointments.
• Dealing with telephone requests and enquiries.
• Processing repeat prescription requests.
• Making appointments for practice patients with the appropriate health‑care professional.
• Processing requests for home visits.
• Taking and delivering messages.
• Processing non‑NHS claim forms and private referral letters.
• Collecting fees for non‑NHS work.
• Updating patient computer records as required.
• Informing patients of the results of tests and investigations.
• Filing manuscript information and maintaining patients’ medical records.
• Testing ...