Role Overview:

As a Medical Receptionist, you will be the first point of contact for our patients.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

You will also have the opportunity to be trained as a contact centre agent to assist as required:

• Answering phone calls promptly and handling inquiries professionally.
• Booking appointments across our four Canberra clinics.

What we’re looking for:

✅ Clear verbal and written communication skills.

✅ Strong organisational abilities to manage appo...