Job Summary

We at High Street Surgery are looking for a motivated and enthusiastic Receptionist to join our friendly and supportive team. This is a key front‑line role within the practice, providing a professional and welcoming service to patients, visitors and colleagues. The successful candidate will work 30.75 hours per week across four weekdays and will play an important part in ensuring the smooth day‑to‑day running of the surgery. Excellent communication, organisational and customer service skills are essential, along with the ability to work effectively in a busy environment while maintaining a high standard of patient care.

Main Duties and Responsibilities

• Act as the first point of contact for patients and visitors, both in person and by telephone.
• Manage appointment requests, home visit requests and telephone consultations, directing patients to the most appropriate healthcare professional or service.
• Assist patients with r...