Receiving patients and helping them where possible Booking appointments on computers Using the telephone, answering routine inquiries. s.

Taking and giving messages to patients, doctors/nurses.

Administrative/Clerical duties Use of computers for repeat prescriptions, appointments etc Handling general enquiries, explaining surgery procedures, making new and follow up appointments.

Dealing appropriately with various forms Downloading hospital correspondence Scanning Recording requests for home visits and messages Any other duties, which may be required and agreed with the Practice.