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Medical Front Desk Specialist

Company

Robert Half Office Team

Location

Palo Alto, United States

Type

Full-time

Description
Job Summary

We are seeking a friendly, organized, and detail-oriented Medical Front Desk / Patient Scheduling candidates to join our client's healthcare team. This role is responsible for providing excellent customer service while managing patient scheduling, registration, and front office operations in a fast-paced medical environment. Most positions are onsite in Palo Alto, CA.


Responsibilities

+ Answer high-volume inbound calls and assist patients with scheduling appointments

+ Check patients in and out for appointments

+ Verify insurance information and update patient demographics

+ Maintain accurate patient records in the electronic medical record (EMR) system

+ Provide patients with information regarding appointments, referrals, and office policies

+ Coordinate schedules for providers and ensure efficient patient flow

+ Handle front desk administrative duties including scanning,...

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