Description We are looking for a dedicated Medical Customer Service Representative to join our team on a contract basis in Carmichael, California. In this role, you will provide essential support to patients and medical staff by ensuring smooth communication and high-quality service delivery. This is a permanent position offering valuable experience in a fast-paced outpatient setting.

Responsibilities:
• Respond promptly to patient inquiries, providing accurate information and exceptional service.
• Assist with scheduling appointments and managing patient calendars efficiently.
• Verify medical insurance details and update patient records accordingly.
• Handle inbound calls related to billing, scheduling, and general patient concerns.
• Maintain and organize medical charts, ensuring data accuracy and confidentiality.
• Perform reminder calls for upcoming appointments to enhance patient compliance.
• Utilize electronic practice management systems to streaml...