Description
We’re hiring: Coordination of Benefits Specialist (Remote, Alabama)

Our clients' team is seeking a dedicated, detail-oriented professional who is passionate about helping patients resolve complex insurance billing issues. In this role, you’ll serve as the bridge between patients and insurance providers—driving resolution on denied claims and ensuring patients are supported every step of the way.


About the Role

As a Coordination of Benefits Specialist, you will focus on resolving claim denials by working directly with both patients and insurance companies. This role is highly communication-driven, including three-way calls, and requires strong problem-solving to navigate complex, non-linear situations.


Key Responsibilities

+ Act as the primary liaison between patients and insurance companies

+ Investigate and resolve coordination of benefits claim denials

+ Conduct high-volume outreach (inbound/ou...