POSITION SUMMARY

The Medical Assistant is to assist in ensuring that the workflow governing patient care in the Health Services Center is organized, patient responsive, and promotes resident access to comprehensive care.

DUTIES/RESPONSIBILITIES
1. Obtains the daily list of external medical visits to ensure all patients are tracked and followed upon return to NHDOC.
2. Collaborates with the Medical Case Manager to ensure that residents discharged from the hospital have appropriate follow up visits with NHDOC provider and/or nurses
3. Calls patients from the housing unit for appointments to deliver provider communication, such as patient education materials, or to complete forms as directed.
4. Monitors waiting room for patient arrivals to greet and assist patients in getting the appropriate service.
5. Reviews charts prior to patient visits to ensure that any diagnostic tests, records and/or labs are completed and available.
6. C...