Guide the design, implementation and deployment of new features and services

Collaborate with Customer Support to resolve subscription-related issues and improve customer experience.

Partner with Finance to streamline billing, invoicing, and revenue recognition for SaaS products.

Oversee the end-to-end lifecycle of SaaS subscriptions, including onboarding, renewals, and cancellations.

Work with a cross-functional team of product managers, designers, engineers and QA with direct communication channels

Be an advocate for good engineering practices

Contribute to a learning culture

Generate completeuser stories for the development team to efficiently do their work

Respond and assist with issues that are raised by internal and external groups

Holding regular stakeholder/grooming meetings to keep all interested parties updated ...