Join to apply for the Marketing Specialist role at Asian Institute of Maritime Studies (AIMS) Official .

Responsibilities

• Building and maintaining a positive relationship with company clients
• Assisting clients in understanding the services and products of the company
• Identifying client needs and suggesting suitable service packages
• Resolving client complaints and issues in a timely and effective manner
• Maintaining records of client interactions and transactions
• Collaborating with internal departments to ensure client needs are fulfilled effectively
• Conducting client satisfaction surveys and implementing necessary changes derived from the feedback
• Assisting in the development of marketing programs to increase client engagement
• Providing reports on client interactions to the management team
• Staying updated about company products and services to provide ac...