Marketing CRM Manager

Manchester City Centre (Hybrid - 3 days office / 2 days home)

Full-time, Permanent

£45,000 - £48,000 + Benefits

Are you a hands-on CRM specialist who thrives on owning the full customer journey from start to finish? We're looking for an experienced Marketing CRM Manager to join a growing, forward-thinking business in Manchester.

This is a fantastic opportunity for someone who enjoys working in a smaller, collaborative team where you'll have real ownership, visibility, and impact.

The Role

Reporting into the Marketing Manager, you will take full responsibility for CRM activity across the business. This is a varied, end-to-end role where you will map, build, and optimise customer journeys, gaining a deep understanding of customer behaviour and engagement.

During your first 6 months, you will conduct a full review of current CRM activity, map existing journeys, and develop a clear strategy for future improvem...