We are looking for a highly skilled Customer Journey & Marketing Automation Specialist to join our team and take ownership of designing, building, and optimizing customer journeys for loan‑sales funnels and operational collections processes.

This role combines marketing expertise, strong analytical capabilities, and deep understanding of financial product lifecycles.

The ideal candidate will be experienced in data‑driven communication, proficient with marketing automation and BI platforms, and comfortable working closely with credit, risk, and operations stakeholders to deliver measurable business impact.

• Design, implement, and optimize automated customer journeys for loan sales, including lead nurturing, eligibility processes, conversion pathways, and post‑loan communication.
• Build and manage operational co...