Hotel Marketplace Attendant

A Hotel Marketplace Attendant works in the hotel's lobby café, grab-and-go market, or retail shop, combining food & beverage service with guest retail experiences. The role is guest-focused, requiring both hospitality and retail skills.

Key Responsibilities

• Food & Beverage Preparation: Make coffee, espresso, and specialty drinks; assemble sandwiches, wraps, and other grab-and-go items; warm up ready-to-eat foods.

• Cashiering: Operate the point-of-sale (POS) system to process credit/debit transactions, handle cash, make change, and process gift cards or certificates.

• Inventory Management: Keep the market stocked using First In, First Out (FIFO) methods; monitor expiration dates; ensure adequate merchandise supply.

• Customer Service: Greet guests warmly, answer menu and product questions, assist with purchases, and ensure high guest satisfaction.

• A...