Teleperformance is seeking a Quality Team Lead for their operations in Malaysia. This role involves overseeing the quality assurance process, ensuring compliance with standards, and mentoring a team of Quality Analysts. The successful candidate must have 3–5 years' experience in Quality Assurance, with strong analytical and leadership skills. Initially remote for 6 months, the role requires relocation to Johor. Candidates must be fluent in Mandarin and English with a proven track record in a BPO/call center environment.
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