Massage Shop Manager Responsibilities
..Shop Operations Management..
Responsible for daily business arrangements, ensuring smooth shop operation.
Develop and implement service processes and standards.
Staff Management
Recruit, train, and evaluate massage therapists and service personnel.
Schedule, manage attendance, and performance to improve team efficiency.
Customer Service
Handle customer inquiries and complaints to ensure customer satisfaction.
Maintain good customer relationships and increase repeat business.
Finance & Sales Management
Supervise cashier operations, accounting, and cost control.
Develop promotional activities and membership programs to increase sales.
Hygiene & Safety
Ensure a clean and hygienic environment that meets hygiene standards.
Supervise equipment use and maintenance to ensure safety.
Marketing & Promotion
Plan and execute online and offline promotional activities.
Establish partnerships with surroundin...