Lead premium hospitality. Elevate the lounge experience.

Why you’ll love this role

He angitūtanga | The opportunity

As Manager – Service Operations, you will be responsible for organising and managing lounge operations in line with Compass Group and Air New Zealand standards. You’ll ensure the contract is fully compliant, delivers exceptional guest experiences, and operates commercially in line with growth and retention targets — while leading and developing a high‑performing team.

Ko o kawenga | Your responsibilities