Job Description - External

**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.**

**Overall Purpose:** To lead, direct, and optimize a team of telesales representatives in a consumer call center, driving revenue growth through effective sales and upselling strategies while ensuring superior customer service and

satisfaction.

**Key Roles and Responsibilities:** Typical tasks may include, but are not limited to, the following
**Leadership and Customer Experience:** Lead a consumer telesales organization to exceed customer experience objectives and manage people effectively.
**Data Analysis and Strategy Development:** Analyze data to develop and

implement strategies that drive revenue generation and continuous

improvement.
**Operational Management and Efficiency:** Direct daily activities and execution of call centers and vendor o...