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Manager-Retail Retention at Jubilee Insurance

Company

Confidential

Location

Kenya, Kenya

Type

Full-Time

Job Description

Jubilee Insurance was established in August , as the first locally incorporated Insurance Company based in Mombasa in . Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.


Manager-Retail Retention

Role Purpose

  • Responsible for leading the Retail Retention team to effectively retain retail customers, manage relationships, optimize customer experience, and achieve retention targets. The role involves strategic planning, operational excellence, people leadership, and ensuring compliance with regulatory standards.
  • Key Responsibilities


    Strategy

  • Implement retail retention strategies aligned with overall business goals and customer retention targets.

  • Identify market trends and customer insights to develop innovative solutions...
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